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This 97-page training manual will teach your hosts and hostess everything they need to know to provide professional greeting and seating to your members. Includes such topics as attitude, expectations, safety, security, sanitation, appropriate dress, grooming and appearance, responsible beverage service, general rules of service, service protocols, host station, dining room organization, greeting and seating, service team responsibilities, service techniques, a variety of dining room policies, and sample forms and dining room diagrams.